Use to be good before the pandemic when they were open to the public. Now, application takes WEEKS and communication is horrible. Hopefully they go back to their old ways where licensing was same day.

Poor response on the phone.  The lady that answered the phone simply answered with a "hello," in a non-enthusiastic voice.  I had to ask to be sure that I had called the right number, and then had to ask her her name.

I recently had a chip seal job done on my driveway, that fell apart within the first year, the contractor tried to patch, and now it is still falling apart elsewhere, as well as in the patch areas.  I paid a lot of money for a job that should have lasted at least 10 years or likely better.  IMHO, the CCB is worthless to file a complaint against a contractor, because oftentimes, the defective work or product is not discovered until after a year, as in my case.  But that's their time limit.  I'm trying to work with the contractor, but it's not going well.  The lady at CCB was quite curt and not helpful.  She suggested that I take the case to small claims court, even after I told her the dollar amount in question.  Bad information, the dollar amount involved is more than the small claims limit.  Now what recourse do I have?  The CCB should be there to protect the public, not bad product.

Very poor workmanship gutters were installed wrong left out downspout and did not install. Gutter trash all over my yard and there own technician said it was installed poorly called 4-5 times they said they would come out never heard from them or a call.

Beware Leaf Filter is a bad company.

Very unprofessional sent in paperwork 2 years ago to change rmi now its time to renew our license and they still haven't entered it into the computer therefore we cannot renew our license and it's now expired called several times they say they have the paperwork and someone will get back to us guess what no one has. Leave it to a government run agency what a joke

This is a joke of an agency contractors pay them and yet they work for the homeowner, they do nothing to help the contractor out what so ever. Oregon ccb is a scam. They make just about $27,000,000 a year and cannot hire more employees to take calls and process licenses faster. Where does the money go?